FAQ
About the Experience
Minecraft Experience: Villager Rescue is an epic interactive experience where the most popular elements of Minecraft are brought to life before your eyes!
Journey through the world of Minecraft where you will explore iconic biomes and dimensions, interact with mobs, and use your wits and creativity to save the villagers from a grim fate.
Minecraft Experience: Villager Rescue takes approximately 55 minutes to navigate from the time you enter the forest to the completion of your quest.
Absolutely! Minecraft Experience: Villager Rescue is fun for everyone. Even if you’ve never played Minecraft, you’ll still have a blast interacting with its unique characters and immersing yourself in its surprising worlds.
Much like the game, Minecraft Experience: Villager Rescue is intended for all types of guests to enjoy. It is considered a physical experience designed to fully immerse you in the Minecraft world through physical engagement.
In addition to walking, the experience can include jumping, reaching up high and down low, throwing objects, and more. However, each guest can participate as much or as little as they like. Those who can’t sit still will be happy to dig into the exploration, and those who would rather watch will enjoy being a spectator.
You do you. We love to see Minecraft related gear and other clothing that looks good in photos. Pull out your cape if you have one! We also encourage comfortable shoes and clothing so you can walk and stand for a long period of time.
Feel free to take pictures and videos to share with your friends and family, and on social media. Make sure to tag us at #minecraftexperience!
Please be sure to keep your flash off. We want you to be happy with the memories you capture. Flash photography and video lighting can result in washed out photos.
Professional photography and video recording are strictly prohibited without prior written consent from Experience Mod LLC. If your camera or video gear appears to be professional, you may be asked to take your gear out of the experience.
The Minecraft Experience Trading Post, located at same location as Minecraft Experience: Villager Rescue, offers a wide variety of apparel and merchandise for purchase. You do not have to purchase a ticket to visit the Trading Post. Stop in and pick up the perfect gear for your real-life adventures!
About Tickets
You can purchase tickets at the official Minecraft Experience: Villager Rescue site. Please note, any tickets bought or sold through third party resale sites will IMMEDIATELY BECOME INVALID and will not grant entry to the experience.
Ticket prices are subject to change based on date and time. Please use the Buy Tickets link on the official Minecraft Experience website for the most up-to-date pricing.
Service fees and sales tax are added at the time of purchase. The per-ticket service charge covers ticket and credit card processing expenses and customer service costs. Sales tax is collected by the state, even if you live elsewhere. This is included automatically with every ticket transaction, no matter when or where you purchase.
Minecraft Experience: Villager Rescue is a 100% cashless event. We accept the following forms of electronic payment: debit and credit cards (Visa, Master Card, American Express, Discover).
Children ages 2 and under do not need a ticket to enter. Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregiver.
No, your contactless tickets will be validated directly in the Fever App. You can find your ticket in the “Tickets” section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
Ticket support: https://support.feverup.com/hc/en-us/requests/new
Ticket support: https://support.feverup.com/hc/en-us/requests/new
Tickets are booked in 15 minute intervals. Within each 15 minute interval, you will be admitted to Minecraft Experience: Villager Rescue in groups of no more than 25 people.
To ensure that everyone in your group can walk through the experience together, please wait for your entire party to arrive before getting in line to scan your ticket and receive your Orb of Interaction.
Plan to arrive a few minutes before your scheduled entry time so that our staff can check you in and prepare you for your Minecraft journey.
Please check in with the onsite staff as soon as you can. If there is space available, we will do our best to accommodate late arrivals.
We recommend arriving at least a few minutes before your scheduled entry time slot as late admittance is not guaranteed and is subject to availability.
Venue Questions
Minecraft Experience: Villager Rescue is located at Pullman Yards, 225 Rogers Street NE, Atlanta, GA 30317.
Operating hours vary depending upon the day of the week. Please check the website for current days and hours of operation. Last entry will be one hour before the experience closes. The operating hours are subject to change for special events.
Parking is available. Please note that parking is limited.
There will be accessible parking available. Please note that parking is limited.
Minecraft Experience: Villager Rescue is safe for children of all ages, however, the experience is designed for children aged 7 and up to fully participate.
Like the game, some parts of the experience may be a little dark and spooky, but there is no explicit language, graphic violence or gore whatsoever, nor are there jumpscares. For reference, the original video game has a recommended PEGI rating of 7 and an ESRB rating of Everyone 10+.
Anyone under 16 years of age must be accompanied by an adult to enter. Children ages 2 and under do not need a ticket to enter.
Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregivers.
Minecraft Experience: Villager Rescue contains moments in the dark, loud noises, and immersive moving projections that could make some people feel dizzy or lightheaded. Guests with sensory sensitivity may wish to bring sunglasses or earplugs for personal comfort.
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Due to capacity and emergency evacuation route restrictions, we do not permit strollers in Minecraft Experience: Villager Rescue. Children unable to walk must be carried throughout the experience.
Additionally, please refrain from bringing any oversized bags, backpacks, diaper bags, or carriers.
There is no coat check on site. We encourage you to leave valuables, large bags, and other personal belongings at home.
There are lockers available in limited quantities for storage.
For the safety of our visitors and the exhibition, all bags entering or leaving the space, including purses, are subject to inspection.
No food or beverages are permitted inside Minecraft Experience: Villager Rescue. Special medical exceptions can be made, please check with the onsite manager before you enter the experience.
Food and beverage concessions are not available at Minecraft Experience: Villager Rescue.
This venue has restrooms, please ask our staff on site for location.
In-Game Digital Cape
If anyone in your party can’t make it, but want their cape code, make sure to exchange their ticket to a date that they can attend! You can contact ticketing at https://support.feverup.com/hc/en-us/requests/new.
Yes! Once guests have attended the experience and received their unique, single-use code, they will simply need to redeem the code within their Microsoft account in the Bedrock edition of Minecraft and the cape will automatically transfer to the Java edition once it becomes available. Transfers will happen periodically, and guests can expect their Java edition cape to be available shortly after.