FAQ
About the Experience
Minecraft Experience: Villager Rescue is an epic interactive experience where the most popular elements of Minecraft are brought to life before your eyes!
Journey through the world of Minecraft where you will explore iconic biomes and dimensions, interact with mobs, and use your wits and creativity to save the villagers from a grim fate.
Minecraft Experience: Villager Rescue takes approximately 1 hour to complete.
Absolutely! Minecraft Experience: Villager Rescue is fun for everyone. Even if you’ve never played Minecraft, you’ll still have a blast interacting with its unique characters and immersing yourself in its surprising worlds.
Minecraft Experience: Villager Rescue is safe for children of all ages; however, the experience is designed for children aged 7 and up to fully participate.
Like the game, some parts of the experience may be a little dark and spooky, but there is no explicit language, graphic violence or gore whatsoever, nor are there jumpscares. For reference, the original video game has a recommended PG (parental guidance) rating.
Anyone under 16 years of age must be accompanied by an adult to enter.
Children ages 2 and under do not need a ticket to enter.
Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregivers.
Minecraft Experience: Villager Rescue contains moments in the dark, loud noises, and immersive moving projections that may make you feel dizzy or lightheaded. It is not recommended for people with sensory sensitivity.
Feel free to take pictures and videos to share with your friends and family, and on social media. Make sure to tag us at #minecraftexperience!
Please be sure to keep your flash off. Flash photography and video lighting will wash out the projections making your pics and the experience look bad.
Professional photography and video recording are strictly prohibited without prior written consent from Experience Mod LLC. If your camera or video gear appears to be professional, you may be asked to take your gear out of the experience.
Much like the game, Minecraft Experience: Villager Rescue is intended for all types of guests to enjoy. It is considered a physical experience designed to fully immerse you in the Minecraft world through physical engagement.
In addition to walking, the experience can include jumping, reaching up high and down low, throwing objects, and more. However, each guest can participate as much or as little as they like. Those who can’t sit still will be happy to dig into the exploration, and those who would rather watch will enjoy being a spectator.
You do you. We love to see Minecraft related gear and other clothing that looks good in photos. Pull out your cape if you have one! We also encourage comfortable shoes and clothing so you can walk and stand for a long period of time.
The Minecraft Experience Trading Post offers a wide variety of apparel and merchandise for purchase. You do not have to purchase a ticket to visit the Trading Post. Stop in and pick up the perfect gear for your real-life adventures!
Plan to arrive a few minutes before your scheduled entry time so that our staff can check you in and prepare you for your Minecraft journey.
About Tickets
Tickets are booked in 15 minute intervals. Within each 15 minute interval, you will be admitted to Minecraft Experience: Villager Rescue in groups of no more than 25 people.
To ensure that everyone in your group can walk through the experience together, please wait for your entire party to arrive before getting in line to scan your ticket and receive your controller.
Please check in with the onsite staff as soon as you can. If there is space available, we will do our best to accommodate late arrivals.
We recommend arriving at least a few minutes before your scheduled entry time slot as late admittance is not guaranteed and is subject to availability.
You can purchase tickets at the official Minecraft Experience: Villager Rescue site. Please note, Ticketek the only authorised ticket seller for this event. Any tickets bought or sold through third party resale sites will IMMEDIATELY BECOME INVALID and will not grant entry to the experience.
Tickets purchased onsite are subject to availability. We strongly suggest purchasing tickets ahead of time to avoid delays and disappointment.
Ticket prices are subject to change based on date and time. Please use the Buy Tickets link on the official Minecraft Experience website for the most up-to-date pricing.
Minecraft Experience: Villager Rescue is a 100% cashless event. We accept the following forms of electronic payment: debit and credit cards (Visa, MasterCard, American Express). Afterpay, Google Pay, Apple Pay, PayPal
If you have a smartphone or tablet, your ticket can be scanned right from your device. If you do not have a smart device, please print your tickets ahead of time to ensure prompt entry.
If you are unable to make it to your scheduled entry date or time, you have the option of exchanging your ticket to a different day or time with a Flex ticket. Fees and any increase in ticket price will apply.
If you are unable to make it to your scheduled entry date or time, you have the option of exchanging your ticket to a different day or time. Fees and any increase in ticket price will apply. Please submit a form via https://help.ticketek.com.au/hc/en-us/requests/new for help.
You can also give your name and provide a valid photo ID at the door for the entry date and time you have purchased tickets for, and our onsite staff can look up your ticket information.
Yes! We offer a multi-pack discount for purchases of 4 to 9 tickets. We also offer a group discount for purchases of groups of 10 tickets.
Please note, each time slot can accommodate up to 25 people. Groups over 25 people will be separated to ensure the best possible experience.
Children ages 2 and under do not need a ticket to enter. Please note, we are not able to accommodate strollers inside the experience. Any children unable to walk must be carried by their caregiver.
The group discount is only applicable at the original time of purchase. Any additional tickets (of three or less) must be purchased as General Admission and are subject to time slot availability.
Venue Questions
Operating hours vary depending upon the day of the week. Please check the website for current days and hours of operation. Last entry will be one hour before the experience closes.
The operating hours are subject to change for special events. Please check the website for the most current schedule.
Minecraft Experience: Villager Rescue is located at Luna Park – 1 Olympic Drive, Milsons Point NSW 2061, right on the edge of Sydney Harbour.
Yes! Minecraft Experience: Villager Rescue is just a short walk from Milsons Point Station and Milsons Point Wharf. Its harbourfront location makes it easy to reach from the Sydney CBD, North Sydney and surrounding suburbs.
If you have specific accommodation needs, please reach out to the Park customer care team at grelations@lunaparksydney.com.
Due to capacity and emergency evacuation route restrictions, we do not permit strollers in Minecraft Experience: Villager Rescue. Children unable to walk must be carried throughout the experience.
Additionally, please refrain from bringing any oversized bags, backpacks, diaper bags or carriers.
Only Service Animals trained to perform a task related to a person’s disability are permitted inside the experience. No other animals, including emotional support animals, comfort animals, or pets are allowed.
There is no coat check on site. We encourage you to leave valuables, large bags, and other personal belongings at home.
For the safety of our visitors and the exhibition, all bags entering or leaving the space, including purses, are subject to inspection.
No food or beverages are permitted inside Minecraft Experience: Villager Rescue. Special medical exceptions can be made, please check with the onsite manager before you enter the experience.
Food and beverages of any type (including alcohol)
Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
Strollers
Camping chairs
Professional photo or video equipment
Tripods
Cigarettes or vapes
Weapons (Guns, ammo, pocket knives, tasers, pepper spray, etc., including off-duty law enforcement or concealed carry permits.)
Outside Food & Beverages
Strollers
Animals / Pets (Service Animals ONLY, as defined by the Americans with Disabilities Act)
Coolers
Drones
Drugs & Drug Paraphernalia
Flammables (fireworks, explosives, road flares, etc.)
Flashlights
Laser Pointers
Professional Cameras (Defined as having a detachable lens) – Smartphone cameras allowed
Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways)
Selfie Sticks / Tripods
Toy Guns / Water Guns
Video Cameras
Paints and aerosols
In-Game Digital Cape
Each attendee who holds a valid ticket will be entitled to a Minecraft Experience: Villager Rescue In-Game Digital Cape. At the end of the experience, when you return the ‘Orb of Interaction’ to a member of staff, you will be given a unique code to redeem the digital cape.
Please note that cape codes cannot be replaced if lost or stolen. Keep hold of them carefully.
If anyone in your party can’t make it, but want their cape code, make sure to exchange their ticket to a date that they can attend! You can contact ticketing at https://support.feverup.com/hc/en-us/requests/new.
In order to receive a digital in-game cape, you will need to attend the event with a valid ticket. Only players who complete the experience and return the ‘Orb of Interaction’ to a member of staff at the end of the experience will be able to collect a unique single-use promo code which is used to redeem the Minecraft Experience in-game cape. One (1) digital cape promo code is issued per each returned ‘Orb of Interaction’.
No. You need to have attended and completed the event experience in person to receive your cape promo code.
The cape design is the same.
Any ticket type entitles the ticket holder to an in-game cape, but only if they attend and complete the experience.
If you have more than one promo code for a particular Minecraft Experience item, you may give away for free the promo code to a family member, friend, or any other Minecraft Experience player. You are not permitted to sell promo codes obtained through this Minecraft Experience promotion.
Only one Minecraft Experience in-game cape available through this Minecraft Experience promotion may be redeemed per Microsoft account.
Cape promo codes will only be issued at the end of the experience once you return the ‘Orb of Interaction’ to a member of staff. This is the only place to receive a cape code. If you did not collect your cape promo code at the end of the experience, you will not be able to receive a promo code.
The unique code used to redeem the in-game cape is redeemable only in Bedrock Edition, but it will later update to your Java Edition.
Cape codes should be treated like cash and cannot be replaced if lost or stolen.
