Minecraft Experience: Villager Rescue is an epic interactive experience where the most popular elements of Minecraft are brought to life before your eyes!

Journey through the world of Minecraft where you will explore iconic biomes and dimensions, interact with mobs, and use your wits and creativity to save the villagers from a grim fate.

Minecraft Experience: Villager Rescue is open to everyone — whether you’re a Minecraft fan or completely new to it. Guests who are new to Minecraft can still take part in the interactive elements and explore the themed environments.

The Minecraft Experience: Villager Rescue takes guests through a variety of Minecraft-inspired biomes, where you may encounter different mobs along the way. To preserve the sense of discovery, we’re unable to share specific details about characters or encounters prior to your visit.

Minecraft Experience: Villager Rescue takes approximately 55 minutes to complete.

This experience is held indoors in an air-conditioned venue.

Much like the game, Minecraft Experience: Villager Rescue is intended for all types of players to enjoy. It is considered a physical experience designed to fully immerse you in the Minecraft world through physical engagement.

In addition to walking, the experience can include jumping, reaching up high and down low, throwing objects, and more. However, each guest can participate as much or as little as they like. Those who can’t sit still will be happy to dig into the exploration, and those who would rather watch will enjoy being a spectator.

Minecraft Experience: Villager Rescue is located at Green Canvas, Mandai Wildlife Reserve in 80 Mandai Lake Road, Singapore 729826

Making your way to Green Canvas is easy. No matter where you’re starting your journey from, there are several quick and convenient ways to get here. View here for more information.

Yes, parking is available at the Mandai Wildlife EAST Multi-storey Carpark. View here for more information.

Tickets are available via the Fever app (on Google Play and the Apple App Store) or on the Fever website.

You may purchase a ticket via a ticketing kiosk onsite. However, this is subject to availability. Hence, we strongly encourage you to book in advance online, especially for weekends.

Ticket prices are subject to dynamic pricing and may vary by date and time. Please visit our ticketing page for the most up-to-date pricing.

No printing is necessary! Simply show the QR code from your confirmation email or the Fever app (available on Google Play and the Apple App Store) at the door. Just be sure to log in using the same method you used for your purchase.

You can access your tickets anytime in the Tickets section of the Fever app Fever app (available on Google Play and the Apple App Store). Just ensure you are logged in with the account used for purchase. If you still need help, feel free to contact us at contact us.

All ticket purchases are final and cannot be cancelled / refunded.

Tickets are non-transferrable. 

Tickets are valid only on the selected date / time and cannot be reschedule

Additional sessions are not guaranteed. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings (subject to T&Cs).

Yes, all guests aged 3 and above who are entering the experience will need to have their own ticket.

Yes! We offer a Family & Friends bundle for purchases of 4 tickets. We also offer a Group bundle discount for purchases of 7 or more tickets. Please note, each time slot can accommodate up to 25 people. Groups over 25 people will be separated to ensure the best possible experience. 

The Family & Friends or Group bundle is only applicable at the original time of purchase. Any additional tickets (of three or less) must be purchased as General Admission and are subject to time slot availability.

Operating hours vary by attraction. Visit Singapore Zoo, and Night Safari, and Exploria for more information.

Guests visiting Singapore Zoo, Night Safari and Exploria must select a time slot for a better experience. Kindly click here to book your visit date and time.

Operating hours vary depending upon the day of the week. Please check the website for current days and hours of operation. Last entry will be one hour before the experience closes.
The operating hours are subject to change for special events. Please check the website for the most current schedule.

Kindly arrive at least 15 minutes before your scheduled entry time so that our staff can check you in and prepare you for your Minecraft Experience: Villager Rescue journey.

Tickets are booked in 15 minute intervals. Within each 15 minute interval, you will be admitted to Minecraft Experience: Villager Rescue in groups of no more than 25 people.
To ensure that everyone in your group can walk through the experience together, please wait for your entire party to arrive before getting in line to scan your ticket and receive your controller.

Please check in with the onsite staff as soon as you can. If there is space available, we will do our best to accommodate late arrivals.
We recommend arriving at least 15 minutes before your scheduled entry time slot as late admittance is not guaranteed and is subject to availability.

Guests may experience waiting times during peak periods. We appreciate your patience as we work to ensure a smooth entry for everyone.

To manage crowds and ensure a smooth entry process for guests, re-entry is not permitted at this experience.

TBC- Yes, lockers are available on-site. However, we recommend travelling light and avoid bringing bulky items, as lockers are subject to availability and offered on a first-come, first-served basis.

Yes. There are restrooms located within the venue.

You must purchase a ticket and attend Minecraft Experience. After the event, you will receive a post-visit email within 24 hours with a unique, single-use promo code for the Minecraft Experience Cape.
If you purchased multiple tickets in a single order and attended Minecraft Experience with multiple friends and family, the post visit email you receive will have the same number of promo codes that corresponds to the number of guests that had their tickets scanned at Minecraft Experience.

In order to receive a digital in-game cape, you will need to attend the event with a valid ticket. Only players who complete the experience will be able to collect a unique single-use promo code which is used to redeem the Minecraft Experience in-game cape. One (1) digital cape promo code is issued per player.

No, you need to attend the event in-person to receive your cape promo code.

The cape design is the same.

Any ticket type entitles the ticket holder to an in-game cape, but only if they attend and complete the experience.

If you have more than one promo code, you may give the promo code(s) away for free to a family member, friend, or any other Minecraft Experience player. You are not permitted to sell promo codes obtained through this Minecraft Experience.

Only one Minecraft Experience in-game digital cape available through this Minecraft Experience may be redeemed per Microsoft Account.
Each promo code is unique and cannot be used more than once.

Visit minecraft.net/redeem, enter your unique, single use promo code in the box, and follow any additional on-screen instructions.

The unique code used to redeem the in-game cape is redeemable only in Bedrock edition, but it will later update to your Java edition.

Cape codes should be treated like cash and cannot be replaced if lost or stolen.

Please contact Minecraft Support here for additional assistance.

Food and beverages are available on site and you may consume them before or after the experience.

Only water in a lidded or sealed bottle may be consumed within the experience.

Yes. An on-site store will offer a selection of Minecraft Experience–themed apparel and merchandise, including some items exclusive to this experience. Merchandise is only available on site and while stocks last.

TBC for more info.

We recommend wearing comfortable clothing and shoes, as the experience involves walking and standing for extended periods. Feel free to show your Minecraft spirit — capes and themed gear are always welcome!

Guests are welcome to take photos and videos to share with friends, family, or on social media. Don’t forget to tag us: @mandaiwildlifereserve #MinecraftExperience #MinecraftSingapore.
Please keep your camera flash off to ensure a comfortable experience for everyone.
Professional photography or videography is not allowed without prior written consent from Experience Mod LLC. Equipment that appears professional may be restricted, and you may be asked to remove it from the experience.

Green Canvas and Minecraft Experience: Villager Rescue are wheelchair accessible.

All guests aged 3 and above who attend the experience, including caregivers, will need a ticket.

The exhibition relies mostly on visual elements, which may help hearing-impaired guests engage with the experience.

Minecraft Experience: Villager Rescue is a predominantly visual experience. For more information, please contact us.

To ensure a smooth flow through the experience, strollers are not permitted inside. To avoid disappointment, we kindly ask where possible for strollers to be left at home.

At this time, we do not offer audio guides.

The experience is open to all ages, though it is best enjoyed by those 7 and older. While some areas are a little “”spooky”” like the game, there is no graphic violence, jump-scares, gore or explicit language.
PEGI (Pan European Game Information) and ESRB (Entertainment Software Rating Board for North America) are video game rating systems to show a game’s suitability for different ages. For reference, the Minecraft game has a recommended PEGI rating of 7 (suitable for kids aged 7 and up) and an ESRB rating of E10+ (suitable for kids aged 10 and up). Parental discretion is advised when deciding if the experience will be suitable for your child.
Supervision: Children aged 12 and under must be accompanied by an adult.
Toddlers: Kids aged 2 and under enter free.
Note: Strollers are not permitted inside, so little ones who cannot walk will need to be carried.

To create an immersive experience, this exhibition includes strobe lighting effects. We recommend that guests with photosensitive epilepsy or light sensitivities take this into account when planning their visit.

Minecraft Experience: Villager Rescue contains moments in the dark, loud noises, and immersive moving projections that may make you feel dizzy or lightheaded. It is not recommended for people with sensory sensitivity.

The event is not suitable for pets / animals.

Smoking on the premises is strictly prohibited. The nearest designated smoking area is located at Mandai Wildlife EAST carpark.

For the safety and comfort of all guests, the following are not permitted:
Hazardous Items: Weapons, sharp objects, explosives, chemicals, flammable liquids
Disruptive Items: Air horns, whistles, drums, balloons, inflatables, glitter, confetti, flags, flagpoles, glass bottles, laser pens, paint, paint powder, glue
Large Gear: Professional cameras, strollers, and umbrellas (especially wet ones).
Food & Drink: All outside food, beverages, and alcohol.
General: Wheeled footwear, full-face masks, helmets, flash photography, smoking.
Any other items which may cause danger or disruption to the event or to other visitors may also be prohibited.

Please check with our friendly staff onsite if you have lost an item. If you have already left the premises, you can contact us via our chatbox here, or email us at enquiry@mandai.com.

Publicists / press who would like media access may submit their requests to groupcomms@mandai.com for review.